Privacy and GDPR

PERSONAL DATA PROTECTION AND PRIVACY POLICY

1. Data Controller and Purpose
In accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"), Carna Jewellery Mücevherat Ticaret ve Sanayi Limited Şirketi , as the data controller, will process your personal data in accordance with the law and principles of fairness, and for specific, explicit and legitimate purposes, within the scope specified below.

2. Categories of Personal Data Processed
The following data categories can be processed:

  • Identity Information : Name, surname, Turkish Republic identity number (if required)

  • Contact Information : Phone number, email address, postal address

  • Customer Transaction Information : Order history, shopping details, payment information (excluding card information)

  • Billing and Accounting Information : Tax number, billing address

  • Digital Footprint Information : IP address, device information, browser and usage data collected through cookies.

3. Purposes and Legal Grounds for Processing Personal Data
Your personal data;

  • Execution of the contract (KVKK m.5/2-c) includes conducting the sales processes for goods and services, issuing invoices, and delivering your order.

  • To fulfill accounting, tax, and record-keeping obligations within the scope of legal obligations (Article 5/2-ç of the Personal Data Protection Law).

  • Sending commercial electronic messages for campaign, promotion and information purposes within the scope of explicit consent (KVKK Article 5/1).

  • Within the scope of legitimate interest (KVKK Article 5/2-f), conducting analysis and improvement studies aimed at increasing customer satisfaction.
    They are processed for these purposes.

4. Cookies and Online Tracking Technologies
Our website uses cookies to improve user experience, analyze site traffic, and conduct advertising and marketing activities. Data collected through cookies may be shared with third-party service providers (Google Analytics, Meta Pixel, etc.). For detailed information on cookie usage, please review our [Cookie Policy] .

5. Transfer of Personal Data
Your personal data;

  • Due to legal requirements, to official institutions and organizations,

  • To our domestic and international business partners from whom we receive logistics, cargo, payment and IT infrastructure services,

  • As part of our marketing and advertising activities, we work with digital advertising platforms.
    It can be transferred in accordance with the relevant legal provisions.

6. Method of Collecting Personal Data
Your personal data is collected through in-store purchases, forms on our website, email, telephone, social media channels, cookies, and online advertising platforms.

7. Data Retention Periods

  • Invoice and accounting records: 10 years (as required by the Tax Procedure Law)

  • Commercial electronic communication permissions: Until explicit consent is withdrawn.

  • Cookie data: Session duration or a maximum of 2 years, depending on the cookie type.

8. Your Rights Under the Personal Data Protection Law (KVKK)
In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), as a data subject;

  • To find out whether your personal data is being processed.

  • If it has been processed, request information about it.

  • To learn the purpose of processing and whether it is being used in accordance with that purpose.

  • Knowing the third parties to whom it is transferred, whether domestically or internationally.

  • Requesting corrections if it is incomplete or incorrectly processed.

  • Requesting deletion or destruction under Article 7 of the KVKK (Personal Data Protection Law)

  • Requesting that correction/deletion requests be notified to third parties.

  • You have the right to object to a finding against you based solely on analysis by automated systems.

  • You have the right to claim compensation if you suffer damages due to an unlawful act.
    You have rights.

9. Application Method
You can apply to exercise these rights in writing , via email, or to our registered electronic mail address . In accordance with the Personal Data Protection Law (KVKK), your applications will be answered within a maximum of 30 days .
You can submit your applications to the following addresses:

Carna Jewellery Jewelry Trade and Industry Limited Company
Arifiye Neighborhood, Saatçiler Street No:24, 26010 Odunpazarı / ESKİŞEHİR
info@carnajewellery.com
0535 460 32 80